AI & automation
Business process automation for the work nobody should be doing
Every company has a person who spends Monday morning copying numbers between two systems. That is not a technology problem yet — it becomes one when they leave.
Context
Where the time actually goes
The expensive workflows are rarely the complicated ones. They are the small repetitive ones that grew up around a gap between two pieces of software: an export that gets re-keyed, a report assembled by hand every week, an approval chain that exists as a chain of forwarded emails.
Each costs a couple of hours a week, which is why nobody escalates it. Collectively they consume a meaningful share of someone’s job, and they carry real risk, because the process lives in one person’s head and is undocumented.
Automating them is usually unglamorous work: an integration, a scheduled job, a form that writes to the right place. Where a model genuinely helps — reading unstructured documents, classifying inbound requests — we use one. Where a rule will do, we use a rule, because rules are cheaper and they do not invent things.
Scope
How it runs
- A discovery session mapping the workflow as it actually happens, not as documented
- A written recommendation with effort and expected time saved per workflow
- Build, including integrations between the systems you already pay for
- Error handling and alerting, so a silent failure does not run for a month
- Documentation, so the process no longer lives in one person’s head
- Handover, or ongoing support if you would rather we watched it
FAQ
Questions people ask
How is this priced?
Priced per workflow rather than as one abstract category — invoice processing from $2,500, appointment reminders from $2,000, lead routing from $3,000, and anything custom from $4,000 after discovery. The published list is on the pricing page. We will not quote before discovery, because the honest answer depends on what your systems expose.
What makes a workflow a good candidate?
High frequency, clear rules, and a definable correct outcome. Something done weekly with judgement calls at every step is a poor candidate. Something done forty times a day the same way is an excellent one.
Does this need AI?
Often not, and we will say so. Many of the best automations are an integration and a scheduled job. AI earns its place where the input is unstructured — reading invoices, classifying inbound email, summarising notes.
Related
Next step
Find out what this would look like for you
A 20-minute call. We ask what breaks, what it costs you, and who handles it now. If we are not the right fit we will say so.