Managed IT
Microsoft 365 management, configured rather than just licensed
Most businesses buy Microsoft 365, migrate their email, and stop. The security controls they are already paying for sit switched off for years.
Context
The gap between licensed and configured
A default tenant is not a secure tenant. Multi-factor authentication is not enforced everywhere, legacy authentication may still be enabled, external sharing is wide open, audit logging is off, and there are no conditional access rules. All of that is included in licences most businesses already hold.
The second gap is spend. Licences accumulate: people leave and their licences stay assigned, everyone gets the same tier regardless of what they use, and add-ons get bought that duplicate something already included. Reviewing this usually pays for a meaningful part of the management fee.
The third is the everyday operational load — shared mailboxes, distribution groups, device policies, and the mechanics of getting a new starter working on day one.
Scope
What is included
- Security configuration review against Microsoft’s own baselines
- Multi-factor and conditional access enforced across the tenant
- Licence audit and right-sizing, repeated periodically
- Exchange, SharePoint, Teams, and OneDrive administration
- Device policy and endpoint enrolment through Intune
- Third-party backup of the tenant, because Microsoft does not do that for you
FAQ
Questions people ask
Does Microsoft back up our data?
Not in the way most people assume. Microsoft protects the service and its own infrastructure; recovering your data after accidental deletion, a malicious insider, or ransomware beyond the retention window is your responsibility. Third-party tenant backup is a separate product and we treat it as standard.
Can you reduce what we spend on licences?
Often, yes. Unassigned licences after staff leave, users on a higher tier than they need, and add-ons duplicating something already included are the three usual findings. The audit is part of onboarding, so the saving shows up before the first quarterly review.
We already have 365. Is a migration needed?
No. This is administration and hardening of the tenant you already have. The first month is typically a configuration review, closing the gaps found, and documenting what exists.
Related
Next step
Find out what this would look like for you
A 20-minute call. We ask what breaks, what it costs you, and who handles it now. If we are not the right fit we will say so.