Winnipeg
IT services for Winnipeg businesses, from the Pembina Valley
We serve Winnipeg from Morden, about ninety minutes down Highway 3. No Winnipeg office, no pretending otherwise, and no premium for the postcode.
Straight answer
We are not a Winnipeg company, and it mostly does not matter
Almost everything a managed IT provider does happens remotely, including for the providers based in the city. Helpdesk, monitoring, patching, security configuration, cloud work, and call answering do not require anyone to be in your building, and the ones that do — hardware, cabling, office moves — get scheduled either way.
What being outside the city does change is attention. A twenty-person Winnipeg business is a small account to a large city firm and a significant one to us. That is the actual trade, and it is worth weighing honestly against the convenience of a provider fifteen minutes away.
If having someone physically present within the hour is a genuine requirement — a manufacturing floor, a trading environment, a clinic with on-premise systems that cannot wait — a Winnipeg-based provider is the right answer and we will say so on the call.
What we deliver to Winnipeg
Four lines, all delivered remotely
Managed IT
Helpdesk, monitoring, patching, and Microsoft 365, co-managed alongside your internal IT person or run outright.
Contact Centre
Inbound calls answered in Canada, including the evenings and weekends nobody in your office wants to cover.
Cybersecurity
The controls your insurer and your enterprise clients have started asking you to evidence.
Software Development
Web applications and internal tools, built and then maintained rather than handed over and forgotten.
The crossover
The thing almost nobody else in Manitoba sells
Managed IT and an inbound contact centre from the same provider. Most businesses buy those from two vendors and end up with a gap between them — the IT provider does not answer the phone, and the answering service cannot resolve an IT ticket, so every request costs two handovers.
Our outsourced IT helpdesk sits exactly on that seam: people answering who work from the same runbooks our technicians use, resolving the routine volume on the call instead of logging it for somebody else.
If you would rather we owned the whole environment as well, that is managed IT helpdesk support.
FAQ
Questions Winnipeg businesses ask
Do you have an office in Winnipeg?
No. We operate from Morden, in the Pembina Valley, and serve Winnipeg from there. We would rather say that plainly than list an address we do not staff — and if being able to walk into a local office matters to you, a Winnipeg-based provider is the better choice.
How does support work without a local office?
Helpdesk, monitoring, patching, security, contact centre, and development are all delivered remotely, which is how they are delivered by Winnipeg providers too. On-site visits are scheduled for hardware, network work, and office moves. Morden is roughly an hour and a half from the city.
What does managed IT cost in Winnipeg?
The same as anywhere else we work: $695 a month flat for 5 to 9 users, then per user — co-managed from $55, Essentials from $95, Standard from $140, Complete from $190. Under 5 users, block hours. Full bands and what sits in each tier are on the pricing page.
Can you take our after-hours calls as well?
Yes, and it is often the reason Winnipeg businesses call us rather than an MSP. Very few providers sell managed IT and an inbound contact centre together, and the crossover — an outsourced IT helpdesk — needs both halves to work properly.
Nearby
Where we are actually based
Our office is at 376 Stephen St in Morden, Manitoba, and we have operated from there since 2021. If you are in Morden, Winkler, or the wider Pembina Valley, the Morden page is the one to read — that is our home market and on-site work there is straightforward.
Next step
Find out what this would look like for you
A 20-minute call. We ask what breaks, what it costs you, and who handles it now. If we are not the right fit we will say so.