Streamline multi-facet workflows to improve performance, service, and business outcomes.
WHAT WE OFFER
Enterprise IT Service Management
Service Desk & Incident Management:
Any enterprise’s performance is bound to be hindered without well-integrated support services. A dedicated IT service desk resolves user problems promptly, helps businesses mitigate those risks, achieves efficiency and enhances service delivery. Our 24/7 expert support staff adheres to a systemic approach to resolving every user issue efficiently and intuitively so you can do business without obstructions.
Problem & Change Management:
While the IT support services resolve day-to-day user issues, our problem management services analyze the root cause and take preventive measures to resolve recurring problems. Our deep-rooted understanding of technology solutions and change management best practices helps you achieve outstanding user experience when your business needs IT systems and service modifications.
Asset & Configuration Management:
Without efficient IT asset management, it’s difficult for businesses to get the most out of their technology purchases. We help businesses track, configure, and optimize all IT assets (servers, desktops, software licenses, etc.) throughout their lifecycle for maximum ROI. Our comprehensive asset management services offer up-to-date asset information, streamline request fulfillment, and improvise service delivery through a centralized repository that easily integrates into your service management CMDB.
who we are
We like to go above and
far beyond
At DNOTCH, we are dedicated to delivering end-to-end solutions that help satisfy our client’s business outcomes. As an experienced business entity, we know and understand customer pain points and thus utilize a data-driven approach for all of our marketing and engineering solutions.
From SEO to marketplace analysis to full-stack development – we have teams of certified professionals that adhere to industry best practices at all stages of the work process. We offer full services to our clients and use combinations of digital channels and technologies to effectively increase conversion, visibility, and revenue.
Our Valuable
Partners
DNOTCH has been excellent to work with! They did everything that we required and did it on time. Would work with them again.
DNOTCH has been our trusted partner for quite some time. Their knowledge about the ever-changing SEO algorithms is really outstanding and has helped us a lot
OUR SERVICE MODEL
EXTENDED REMOTE TEAM
NEED OR PROJECT BASED
MANAGED SERVICE
